Salesforce Certified Associate Dumps and Practice Questions 2025

Crack the Salesforce Certified Associate exam on your first attempt with these verified Salesforce certified associate dumps and updated practice questions. Designed for beginners and aspiring CRM professionals, these dumps reflect real exam questions, covering Salesforce ecosystem fundamentals, CRM capabilities, reports, dashboards, and platform navigation. Whether you’re preparing for the Salesforce Associate certification exam or just want hands-on exposure, our study resources and practice test sets help you gain confidence and accuracy. Boost your score with scenario-based questions and answers aligned with the latest certification pattern.

Salesforce Certified Associate Dumps & Sample Questions List :

1. A request to create new users for a group of newly hired employees has been received by a Salesforce associate. Where can the associate find out how many licenses are available for the new hires to be assigned?

1. User Management Settings.

2. Company Information.

3. Salesforce Help.

2. Every team member should receive a copy of the dashboard results via email every week, according to a manager who is building a dashboard for the group. In order to receive weekly results, what steps should the team members take?

1. Like the dashboard.

2. Follow the dashboard.

3. Subscribe to the dashboard.

3. EcoVeritas Solutions (ESG) requested end users to modify their own settings. How can an end user access their personal settings?

1. Click the profile icon in the header, then click Settings.

2. Click the gear icon in the header, then click Setup.

3. Click the question mark icon in the header, then create a Case.

4. EcoVeritas Solutions (ESG) sales manager requires a report that displays their top-selling product families by quantity. How should a Salesforce associate build this report?

1. Group by active products > Filter to show opportunities this year > Sum the quantity.

2. Group by product family > Filter to show only Closed Won opportunities > Sum the total number sold.

3. Group by opportunities stage > Filter by product family > Sum the total number sold.

5. Salesforce dashboards don't give the Health Department the depth of insight it needs into its patient data. Which Salesforce product should the department use?

1. Health Cloud.

2. CRM Analytics.

3. Experience Cloud.

6. A visual list view of opportunities is what a Salesforce associate requests. The associate wants to move opportunities along the pipeline, summarize, and filter them. What is required to meet this requirement?

1. Create an Opportunity Summary report.

2. Create an Opportunity List View.

3. Create an Opportunities Kanban View.

7. A Salesforce associate wants to quickly create an org where they can learn, practice, and develop Salesforce skills. Which type of org should they create from within Trailhead?

1. Playground.

2. Sandbox.

3. Developer Edition.

8. A Salesforce associate wants to reorder items in their instance, so the Reports tab appears immediately after Home. How can an associate personalize the items on the navigation bar?

1. Click the Setup gear icon at the top right of the page, then select User Interface and then Tabs.

2. Use the downward arrow next to each item name, then select Move to move the item left or right.

3. Select the personalization button (pencil icon), then click and drag the item name up or down to adjust its location.

9. An employee at Salesforce is thrilled to discover that Trailhead offers both the challenge of acquiring new skills and the opportunity to win prizes. Which Trailhead attribute combines learning and prizes?

1. Superbadges

2. Quests

3. Ranks

10. At present, EcoVeritas Solutions employs distinct systems for marketing, sales, commerce, service, and information technology. As ESG continues to grow, it decides to move all departments onto Salesforce. What would provide QB the greatest advantages by moving to the Salesforce Platform?

1. Salesforce saves companies money by eliminating the need to purchase licenses for multiple systems.

2. Salesforce increases security by only requiring employees to remember one password.

3. Salesforce provides a complete view of a company's customers on one unified platform.

11. Every week, a Salesforce associate would like to email a refreshed report to an executive team. Which feature of Salesforce Reports should the associate use?

1. Subscriptions.

2. Notifications.

3. Refresh.

12. Objects like Account, Contact, and Opportunity are the foundation of Salesforce. What is a representation of an object?

1. Physical visualization of an Account, Contact, or Opportunity.

2. A spreadsheet where the records are rows and the fields are columns.

3. A set of relationships that link an Account, Contact, or Opportunity

13. On an Opportunity record page, an end user with a standard Salesforce profile is searching for a specific piece of information. They find it overwhelming to have to scroll in order to view the page. How can the user narrow down the page to only view the content that interests them?

1. Remove activities.

2. Change page layout assignment.

3. Collapse details sections.

14. Data from EcoVeritas Solutions (ESG) will be displayed on a dashboard with a range of visualizations of the data. Which dashboard component type should ESG use?

1. Chart

2. Metric

3. Gauge

15. Before making a purchase, EcoVeritas Solutions (ESG) would like to assess a new feature that needs a particular license. Which environment should be used?

1. Scratch org

2. Developer sandbox

3. Developer org

16. EcoVeritas Solutions (ESG)) wishes to add more elements to the Home tab of its Sales application. Where should ESG's Salesforce associate go to collaborate with others on solutions that might resonate with ESG users, outside the org?

1. Search for modules in Trailhead.

2. Ask a question in a Trailblazer Community Group.

3. Explore documents in Help and Training.

17. All of EcoVeritas Solutions (ESG)'s key performance indicators (KPIs) are displayed in a single view on the dashboard. The company’s Salesforce associate is asked to add functionality that allows the dashboard to show all the same KPIs for each of the regions. How can this feature be incorporated?

1. Use in analytics package from the AppExchange.

2. Create new dashboards for each region.

3. Add a Region filter to the dashboard.

18. An associate is requested to share records about a savings scheme program with users. Which type of group should the associate create?

1. Public Group(s)

2. Private Group(s)

3. A Queue.

19. New hires at EcoVeritas Solutions (ESG) receive training in a "New Employee" Partical-sandbox. After finishing the training in the sandbox, an employee is prepared to log into the production organization. But, an error message pops up indicating an invalid username or password. The employee is using their sandbox username and password to sign in to production. What step is required to solve this error?

1. Creating a new username for the production org.

2. Creating a different password for the production org.

3. Removing .NewEmployee appendix from the sandbox username.

20. EcoVeritas Solutions (ESG) wishes to integrate its Salesforce environment with its financial system. ESG looked through the AppExchange and the financial system's documentation, but found nothing. What should be used to build this integration?

1. Commerce Cloud.

2. Financial Services.

3. MuleSoft.

21. A new project management team is being served by a Salesforce associate who is setting up new user accounts. What will be the role of each new team member?

1. Developer.

2. Builder.

3. End User.

22. An associate is building a report that needs to display changes in a value over a series of points in time. To help visualize these changes, what type of chart should the associate add to this report?

1. Scatter

2. Donut

3. Line

23. Every team member should receive a copy of the dashboard results via email every week, according to a manager who is building a dashboard for the group. In order to receive weekly results, what steps should the team members take?

1. Like the dashboard.

2. Follow the dashboard.

3. Subscribe to the dashboard.

24. Working with a user to view multiple records and their related records on the same screen is a Salesforce associate at EcoVeritas Solutions (ESG). The user uses several tabs in their browser at the moment. Which app should the associate suggest so that the user can see several records on one screen along with the records that are related to them?

1. Salesforce Lightning Page.

2. Salesforce Lightning Console.

3. Salesforce Dashboard.

FAQs

1. What is the Salesforce Certified Associate certification?

The Salesforce Certified Associate certification validates your foundational knowledge of the Salesforce platform, its core functionalities, and how businesses use Salesforce for customer relationship management (CRM).

2. How do I become a Salesforce Certified Associate?

You can become certified by passing the Salesforce Certified Associate exam, which evaluates your understanding of Salesforce basics, navigation, data management, and user productivity.

3. What are the prerequisites for the Salesforce Certified Associate exam?

There are no prerequisites for this certification. It’s designed for beginners or individuals new to the Salesforce ecosystem.

4. How much does the Salesforce Certified Associate certification cost?

The exam fee is $75 USD, and there may be applicable taxes depending on your country or region.

5. What topics are covered in the Salesforce Certified Associate exam?

The exam covers Salesforce ecosystem basics, navigation, reporting, data management, user productivity, and business process automation.

6. How difficult is the Salesforce Certified Associate exam?

The exam is entry-level and suitable for beginners, but it requires understanding key Salesforce concepts and practical usage.

7. How long does it take to prepare for the Salesforce Certified Associate certification?

Most candidates prepare in 2–4 weeks, depending on their familiarity with CRM systems and Salesforce tools.

8. Is the Salesforce Certified Associate worth it?

Yes. It’s an excellent starting point for professionals aiming to build a Salesforce career and progress to higher certifications like Salesforce Administrator or Developer.

9. What jobs can I get after earning the Salesforce Certified Associate certification?

You can apply for roles such as Salesforce Assistant, CRM Coordinator, Junior Salesforce Administrator, or Salesforce Analyst.

10. What is the average salary for a Salesforce Certified Associate?

Certified professionals typically earn between $60,000 and $85,000 per year, depending on experience and job role.