Privacy Policy

At CertiMaan (“we”, “our”, or “us”), your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website or engage with our services.

By using our website [https://www.certimaan.com] or our services, you agree to the practices described in this policy.

📌 1. Information We Collect

We may collect the following types of personal information from you:

Personal Identification Information: Name, email address, phone number, location, and certification goals.
Payment Information: If you purchase services, payment details may be collected securely through third-party gateways.
Technical Data: IP address, browser type, device info, and usage data (via cookies and analytics tools).
Communications: Messages, chat support interactions, or emails shared during assistance.

🔍 2. How We Use Your Information

We use your information strictly to:

Provide certification assistance services
Respond to your inquiries and provide customer support
Process payments and manage billing
Send updates, reminders, or service-related emails
Improve our website and service experience (via analytics)

We never sell, rent, or trade your personal data to third parties.

⚙️ 3. Cookies & Tracking Technologies

We use cookies to:

Remember user preferences
Analyze site traffic and improve performance
Enable secure login and session management

You can control or delete cookies through your browser settings at any time.

🔐 4. Data Security

We implement industry-standard security protocols to protect your personal information. This includes:

Encrypted communications (SSL/TLS)
Secure payment gateways
Limited internal access to sensitive data

However, no method of transmission over the internet is 100% secure. We encourage you to be cautious when sharing sensitive information.

🌐 5. Third-Party Services

We may use third-party tools like:

Google Analytics (for site metrics)
Payment gateways (e.g., Razorpay, Stripe, etc.)
Messaging apps (e.g., WhatsApp, Telegram for updates)

These third parties have their own privacy policies and terms.

📤 6. Data Retention

We retain your data only as long as necessary to:

Fulfill the purposes outlined in this policy
Meet legal and financial compliance obligations

You may request deletion of your data by contacting us directly.

📬 7. Your Rights

Depending on your location, you may have rights to:

Access or request a copy of your data
Correct or update your data
Request deletion of your personal data
Withdraw consent for communication

To exercise any of these rights, contact us at:
📧 support@certimaan.com

🚫 8. Children’s Privacy

CertiMaan services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we learn we have inadvertently collected such data, we will delete it promptly.

🔁 9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

📞 10. Contact Us

For any questions, concerns, or data requests regarding this Privacy Policy:

CertiMaan Support Team
📧 Email: support@certimaan.com
🌐 Website: www.certimaan.com