Microsoft Dynamics 365 Certification Sample Questions for Exam Prep
- CertiMaan
- Oct 27, 2025
- 25 min read
Updated: May 30
The Microsoft Dynamics 365 Certification is one of the most valuable credentials for professionals working in enterprise business applications, customer relationship management ( CRM ), enterprise resource planning ( ERP ), cloud-based business automation, and digital transformation solutions. Offered by Microsoft, Dynamics 365 certifications validate your ability to work with modern business applications that integrate sales, customer service, finance, supply chain management, marketing, automation, analytics, and AI-powered business operations.
Whether you are an aspiring functional consultant, CRM specialist, ERP professional, business analyst, solution architect, developer, or cloud consultant, Microsoft Dynamics 365 certifications help demonstrate real-world skills that organizations actively seek across industries such as retail, healthcare, manufacturing, banking, logistics, education, and enterprise services. These certifications are designed for professionals who want to build expertise in implementing, configuring, customizing, and managing Dynamics 365 environments in modern cloud ecosystems.
This page provides Microsoft Dynamics 365 certification sample questions, practice exam guidance, preparation strategies, certification insights, and exam-focused learning support to help candidates prepare more effectively for the certification exam. The practice questions are intended to strengthen conceptual understanding, improve exam readiness, and help candidates become familiar with scenario-based questions commonly seen in Microsoft certification exams.
Using practice questions regularly can significantly improve preparation quality because they help identify weak areas, reinforce important Dynamics 365 concepts, improve time management skills, and increase confidence before the actual exam. Candidates can also better understand business process scenarios, application integrations, security models, automation workflows, reporting features, and cloud service capabilities that are frequently tested in Dynamics 365 certification paths.
Whether you are preparing for a Dynamics 365 Fundamentals certification or an advanced role-based certification, structured preparation combined with realistic practice questions can help improve both technical knowledge and exam confidence.
Table of Contents
Microsoft Dynamics 365 Certification - Exam Details
Exam Detail | Information |
Certification | Microsoft Dynamics 365 Certification |
Provider | Microsoft |
Certification Category | Business Applications / CRM / ERP / Cloud Solutions |
Exam Types Available | Fundamentals, Associate, Expert, Specialty |
Popular Exams | MB-910, MB-920, MB-210, MB-220, MB-230, MB-240, MB-260, MB-300, MB-310, MB-330, MB-500, PL-200 |
Exam Format | Multiple Choice, Case Studies, Scenario-Based Questions, Drag-and-Drop |
Number of Questions | Typically 40–65 Questions |
Exam Duration | Approximately 90–150 Minutes |
Passing Score | 700/1000 |
Exam Delivery | Pearson VUE Test Center or Online Proctored Exam |
Certification Levels | Fundamentals, Associate, Expert |
Skills Validated | CRM, ERP, Sales, Customer Service, Finance, Supply Chain, Power Platform Integration, Automation, Reporting |
Recommended Experience | Basic to advanced experience depending on certification track |
Languages Available | Multiple languages including English |
Exam Cost | Varies by certification and region |
Renewal Requirement | Some role-based certifications require periodic renewal |
Difficulty Level | Beginner to Advanced depending on exam path |
Target Audience | Functional Consultants, Developers, Administrators, Architects, Business Analysts, ERP/CRM Professionals |
Related Technologies | Microsoft Power Platform, Microsoft Azure, Microsoft Dataverse, Power BI |
How to Prepare for Microsoft Dynamics 365 Certification
Preparing for a Microsoft Dynamics 365 Certification requires more than memorizing concepts or reading documentation once. Since Microsoft certification exams are highly scenario-driven, candidates should focus on understanding real business use cases, application workflows, integrations, and practical implementation strategies across the Dynamics 365 ecosystem.
The first step is identifying the exact certification track you plan to take. Microsoft offers multiple role-based certifications covering areas such as Sales, Customer Service, Finance, Supply Chain Management, Marketing, CRM administration, ERP operations, development, and solution architecture. Once you choose the certification path, carefully review the official exam skills outline and identify the major domains covered in the exam.
A strong preparation strategy should include both theoretical learning and hands-on practice. Candidates preparing for Dynamics 365 certifications should spend time working directly with Dynamics 365 environments, business modules, workflows, dashboards, security roles, automation tools, and integrations with technologies like Microsoft Power Platform, Power BI, and Microsoft Azure. Practical exposure helps candidates understand how different modules interact in real enterprise environments.
Practice exams and sample questions play a major role in certification preparation. They help candidates:
Understand Microsoft exam patterns
Improve scenario-solving abilities
Identify weak knowledge areas
Practice time management
Increase confidence before the final exam
Instead of rushing through large numbers of questions, focus on understanding why an answer is correct. This approach improves long-term retention and helps during case-study-based questions commonly found in Microsoft certification exams.
Candidates should also create a structured study schedule that covers all exam domains consistently. Divide preparation into manageable sections such as:
Core concepts
Functional processes
Security and compliance
Reporting and analytics
Automation workflows
Integration capabilities
Configuration and customization
For technical certifications like Dynamics 365 developer or architect tracks, hands-on labs and implementation practice become even more important. Working with APIs, Power Platform tools, Dataverse, plugins, workflows, and integrations can significantly improve practical understanding.
Regular revision is equally important. Revisit weak topics, retake mock exams, and analyze incorrect answers carefully. This continuous improvement strategy helps build stronger conceptual clarity and improves overall certification readiness.
Reviewed & Verified by CertiMaan Certification Support Team
This Microsoft Dynamics 365 certification exam questions page has been carefully reviewed by the CertiMaan Certification Support Team to ensure accuracy, relevance, and alignment with the latest Microsoft Dynamics 365 certification objectives and role-based learning paths. The practice questions, preparation guidance, and certification-focused content on this page are designed to help certification aspirants strengthen conceptual understanding, improve practical knowledge, and prepare confidently for Microsoft Dynamics 365 certification exams.
Our review process focuses on validating certification relevance, business application workflows, cloud platform integration concepts, CRM and ERP processes, automation capabilities, reporting features, security configurations, and enterprise solution scenarios commonly tested in Microsoft certification exams. The content is continuously reviewed and refined to reflect evolving Microsoft business application technologies, certification updates, and modern enterprise implementation practices.
The CertiMaan team evaluates certification preparation materials using a structured review methodology that emphasizes:
Technical accuracy
Real-world business scenarios
Exam objective alignment
Role-based certification relevance
Practical implementation concepts
Microsoft ecosystem consistency
Special attention is given to business process automation, customer engagement workflows, finance operations, supply chain functionality, low-code integrations, cloud services, reporting systems, and Power Platform connectivity to ensure candidates receive exam-focused and professionally relevant preparation support.
The sample questions and preparation strategies provided on this page are intended to support learners, administrators, developers, consultants, architects, and business professionals preparing for Dynamics 365 certification pathways across different skill levels.
Topics Reviewed: Dynamics 365 CRM, ERP Workflows, Customer Engagement, Sales Automation, Finance Operations, Supply Chain Management, Dataverse, Power Platform Integration, Security Roles, Business Process Automation, Reporting & Analytics, Cloud Services, Microsoft Ecosystem Integration
Career Benefits of Microsoft Dynamics 365 Certification
Earning a Microsoft Dynamics 365 Certification can create strong career opportunities for professionals working in cloud business applications, enterprise resource planning (ERP), customer relationship management (CRM), digital transformation, and business automation technologies. As organizations continue modernizing operations using cloud-based enterprise solutions, the demand for skilled Dynamics 365 professionals continues to grow across multiple industries worldwide.
Microsoft Dynamics 365 certifications help validate practical knowledge in managing business applications related to sales, finance, customer service, supply chain management, marketing, field service, and enterprise operations. These certifications demonstrate that a professional understands how to configure, customize, implement, and optimize business workflows using Microsoft technologies and modern cloud ecosystems.
One of the biggest advantages of Dynamics 365 certification is industry recognition. Since Microsoft certifications are globally recognized, employers often use them as proof of technical competency and role readiness. Certified professionals are commonly considered for roles such as:
Dynamics 365 Functional Consultant
CRM Consultant
ERP Consultant
Dynamics 365 Developer
Power Platform Consultant
Solution Architect
Business Applications Analyst
Customer Engagement Specialist
Finance & Operations Consultant
Cloud Business Solutions Administrator
Microsoft Dynamics 365 expertise is valuable across industries including healthcare, banking, retail, manufacturing, logistics, education, insurance, and enterprise IT services. Organizations implementing digital transformation strategies frequently look for professionals who can streamline business processes, automate workflows, improve customer engagement, and integrate enterprise systems efficiently.
Another important career benefit is the ability to work within the broader Microsoft ecosystem. Dynamics 365 integrates closely with technologies such as Microsoft Azure, Microsoft Power Platform, Power BI, and Microsoft 365. Professionals who understand these integrations often gain additional career flexibility and broader enterprise solution expertise.
For consultants and implementation professionals, certification can also improve credibility during client engagements and enterprise projects. Certified candidates are often trusted with responsibilities involving solution design, workflow optimization, migration planning, reporting, automation, security configuration, and business process improvements.
Microsoft Dynamics 365 certifications also support long-term career growth because they align with evolving technologies such as AI-driven automation, analytics, low-code development, intelligent business applications, and cloud-based enterprise management. As organizations increasingly adopt data-driven and automated business solutions, Dynamics 365 skills continue to remain highly relevant in the modern IT and business landscape.
40+ Microsoft Dynamics 365 Certification Exam Questions List :
1. You are implementing Dynamics 365 Business Central for a customer who has two warehouses. The customer requires the following: ✑ different item pricing and vendors set up for items in each warehouse ✑ transactions tied to a specific location You need to configure Business Central per the customer requirements. Which three entities should you configure? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
Inventory setup
Warehouse setup
Stockkeeping units
Item card
Locations
2. You need to configure the system to meet the requirements for sending invoices. Which three actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
Set Email to Yes (Use Default Settings)
Allow Sender Substitution for SMTP Mail Setup
Set Email to Yes (Prompt for Settings)
Apply Office Server Settings to the SMTP Mail Setup
Assign a Document Sending Profile to the Customer where Email is set to Yes
3. A customer in the restaurant buying group purchases olive oil on the date of the overstock special. You need to verify the sales price of the product for the customer. Which price will the system generate?
$15.30
$16.15
$17.00
$18.00
4. You copy a General Posting Setup from an instance of Dynamics 365 Business Central. You must configure the General Posting Setup. You assign a category and subcategory to each account. You need to complete the configuration as efficiently as possible. What are three ways to complete the configuration? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Use the Copy action to create a new General Posting Setup Card
Import a configuration package that contains the General Posting Setup
Use the Suggest Accounts action to create all possible posting setup combinations
Create a new General Posting Setup Card, and then use the Suggest Accounts action
Create a new General Posting Setup Card, and then use the Copy action
5. A global trading company maintains records of customer information in Business Central. The company frequently conducts international trade and works with customers who operate in different currencies. You need to configure the system to invoice customers who use foreign currency. Which two areas should you configure? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Customer Card
Sales Invoice
Vendor Card
Adjust Exchange Rates
6. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. A company uses Dynamics 365 Business Central. Functional users at the company must learn the data model behind pages to assist with troubleshooting. You need to explain what users can inspect by using the Page Inspection pane. Solution: View filters set by code on the current page. Does the solution meet the goal?
Yes
No
7. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You need to transfer opening balances data into the system. Solution: Use RapidStart Services to import the data. Does the solution meet the goal?
Yes
No
8. A company uses Business Central. The company requires the ability to track user logins. You need to configure the system so administrators can monitor user activities. Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point
Configure User Setup
Enable time registration in General Ledger setup
Manage the Sessions page in the admin center
Access the User Time Register page
9. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You are implementing Dynamics 365 Business Central for a company. The company provides subscription services to their customers. The subscription invoices are almost identical each month. The company wants to set up recurring sales lines for subscription invoices. You need to create systems for creating subscription invoices. Solution: Create a new recurring sales line code. Then, run the Create Recurring Invoices batch to create the invoice. Does the solution meet the goal?
Yes
No
10. A company recently implemented Business Central. The company uses Teams extensively for day-to-day collaboration. The company finance manager must be able to search for contacts and share Business Central records in Teams. You need to install the Business Central app in Teams. What should you do first?
Select the Share action on Attachment Documents in Business Central
Search for Teams App Centralized Deployment in Business Central
Add a Planner tab to a team channel
Manage apps in the Business Central admin center
11. You configure a cloud-based printer in Dynamics 365 Business Central. Purchase orders printed by users must automatically print to the cloud-based printer. You need to create a setup record for the user, report, and printer combination. On which page should you create the setup record?
Printer Selections
Printer Management
Report Layout Selection
Report Selection "" Purchase
Document Sending Profiles
12. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You are implementing Dynamics 365 Business Central for a company. The company provides subscription services to their customers. The subscription invoices are almost identical each month. The company wants to set up recurring sales lines for subscription invoices. You need to create systems for creating subscription invoices. Solution: Create a blanket order. Add the necessary lines to the blanket order. Create the monthly sales order. Then, create the invoice. Does the solution meet the goal?
Yes
No
13. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. A company uses Dynamics 365 Business Central. The company works with physical goods. The system must automatically populate the Type field on the document line when a user creates a purchase order. You need to configure the system. Solution: On the User Setup page, define invoice posting policies. Does the solution meet the goal?
Yes
No
14. A company uses Dynamics 365 Business Central for their receivables. The company wants to mark any automatically matched payments to open invoices as not requiring a review if they match the highest degree of confidence that the two transactions are a match. You need to configure payment matching rules. Which three criteria should you configure? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
Statement amount
Account number
Related-party fields
Transaction date
Transaction text
15. You are implementing Business Central for a company. The accounting manager of the company must register inventory value and costs. The accounting manager provides you with the chart of accounts. You need to configure inventory posting for the company. Which two posting groups should you use to register inventory value and costs? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
inventory posting groups
vendor posting groups
customer posting groups
bank account posting groups
general product posting groups
16. A company uses Dynamics 365 Business Central. A purchaser receives a price list workbook from a vendor. You need to upload prices to the system. Which two types of price data can you load? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
Unit of Measure code
Item No
Customer price group
Campaign
17. A company uses the average costing method and inventory periods. Automatic Cost Posting is not enabled. You close the inventory period for July 2020. You set the value of the Allow Posting From field in General Ledger Setup to August 1, 2020. You receive and post a purchase invoice for freight charges on August 8, 2020 against a purchase invoice that was posted on July 15, 2020. You run the Adjust cost `" Item entries batch job for August. You need to identify the adjustment entry related to July after running the batch job. Which date is automatically selected for the value entry by batch job?
July 15, 2020
August 8, 2020
August 1, 2020
July 1, 2020
18. You need to enforce restrictions for salespeople and regions to meet the requirements for Commission. What should you do?
Set Salesperson and Region dimensions to Limited
Assign Default Dimension Priorities to list Salesperson first
Set the dimension combination between the Salesperson and the Region to Blocked
Add Default Dimensions for Salesperson on Customer Cards
19. A company has been using Dynamics 365 Business Central for many years. A new accounting manager for the company reviews the chart of accounts. The manager wants to remove some general ledger accounts. The Check G/L Account Usage field is selected in the General Ledger Setup. You need to assist with the account deletions. What is one requirement that enables deletion of a general ledger account?
The account cannot be used in any posting groups or posting setup
The general ledger account is configured to allow for deletion
The general ledger account cannot allow for direct posting
The general ledger account must be of the type Balance Sheet
20. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. A company uses Dynamics 365 Business Central. The company works with physical goods. The system must automatically populate the Type field on the document line when a user creates a purchase order. You need to configure the system. Solution: On the Vendor Card page, select a document layout and then select a custom layout for reports. Does the solution meet the goal?
Yes
No
Exam Tips for Microsoft Dynamics 365 Certification
Preparing for a Microsoft Dynamics 365 certification exam becomes much easier when candidates follow a structured exam strategy instead of relying only on memorization. Microsoft certification exams are designed to test practical understanding, business process knowledge, scenario-solving ability, and real-world application skills. A smart preparation approach can significantly improve both confidence and exam performance.
One of the most important exam tips is understanding the official exam objectives thoroughly. Before starting preparation, review the Microsoft skills outline carefully and identify high-weightage domains. Most Dynamics 365 exams include questions related to configuration, business workflows, security roles, automation processes, integrations, reporting, and scenario-based implementations.
Candidates should avoid focusing only on theoretical study. Practical hands-on experience is extremely valuable for Dynamics 365 certifications. Working directly with modules such as Sales, Customer Service, Finance, Supply Chain, or Marketing helps build stronger conceptual clarity. Practice environments also help candidates understand navigation, workflows, business rules, dashboards, and integration capabilities more effectively.
Using practice exams regularly is another highly effective strategy. Practice tests help candidates:
Become familiar with Microsoft exam patterns
Improve time management
Analyze weak areas
Build confidence under exam conditions
Improve scenario-based problem-solving skills
Instead of simply checking scores, review every incorrect answer carefully. Understanding why an answer is wrong often improves knowledge retention better than memorizing correct answers alone.
Time management during the actual exam is equally important. Microsoft exams frequently contain lengthy scenario-based questions and case studies. Candidates should avoid spending too much time on a single question early in the exam. A better strategy is to answer confidently known questions first, flag difficult ones for review, and return later if time permits.
Another useful tip is focusing on Microsoft ecosystem integrations. Many Dynamics 365 exams include concepts related to:
Microsoft Power Platform
Power BI
Microsoft Azure
Dataverse
Automation workflows
Security and compliance features
Candidates preparing for advanced certifications should also practice implementation scenarios, business process mapping, and troubleshooting workflows because these topics are commonly tested in higher-level role-based exams.
Finally, maintain consistency during preparation. Short daily study sessions combined with regular revision and mock exam practice are usually more effective than last-minute intensive preparation. Staying calm, practicing realistic exam scenarios, and building conceptual understanding can greatly improve certification readiness and overall exam confidence.
21. A company has been using Dynamics 365 Business Central for many years. A new accounting manager for the company reviews the chart of accounts. The manager wants to remove some general ledger accounts. The Check G/L Account Usage field is selected in the General Ledger Setup. You need to assist with the account deletions. What is one requirement that enables deletion of a general ledger account?
The account cannot be used in any account schedule
The fiscal year needs to be closed
The account cannot have a balance amount
The account must have ledger entries
22. You need to set up units of measure for an item to meet the requirements. What are two possible ways to achieve the goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Set a Unit of Measure for case to a Qty. of 10
Set a Qty. per Unit of Measure to 1 in the Item Units of Measure table
Set a Unit of Measure for case to a Qty. of 1
Add a Code and Description to the Units of Measure table
23. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You must streamline monthly invoicing by automating repetitive entries for monthly charges when managing subscriptions. You need to add default general ledger (GL) accounts to a Customer Card. Solution: Configure a Standard Purchase Code Card and assign it to a Vendor Card. Does the solution meet the goal?
Yes
No
24. A company implements Dynamics 365 Business Central. The company plans to automatically post inventory-related documents simultaneously when posting sales transactions. You need to configure sales and receivables. Which two settings should you use? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Return Receipt on Credit Memo
Stock warning
Document Default Line Type
Shipment on Invoice
25. You are implementing Dynamics 365 Business Central. You create a role center page for all users. Users must not be allowed to personalize the page. You need to configure the system. Which three actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
On the Profiles (Role) page, select the profile and select the User as the default profile option
On the User card, set the status to Disabled
On the Profiles (Role) page, select the profile and select the Show in Role Explorer column
On the Profiles (Role) page, select Enable the profile. Disable all other profiles
On the Profiles (Role) page, select the profile and select the Disable Personalization option
26. Two cash receipts were applied to a posted sales transaction. The first receipt was applied in error. You need to remove the first cash receipt from the posted sales transaction. Which set of steps should you perform?
1. Navigate to Unapply Entries from the relevant customer ledger entry. 2. Unapply the second payment. 3. Unapply the first payment. 4. Apply the second payment to the customer ledger entry
1. Navigate to Reverse Transaction from the relevant detailed customer ledger entry. 2. Reverse the second payment. 3. Reverse the first payment. 4. Apply the second payment to the customer ledger entry
1. Navigate to Reverse Transaction from the relevant customer ledger entry. 2. Reverse the second payment. 3. Reverse the first payment. 4. Apply the second payment to the customer ledger entry
1. Post a reversing Cash Receipt and select the customer and relevant payment entry. 2. Navigate to Unapply Entries from the relevant customer ledger entry. 3. Unapply the payment
27. A company uses Dynamics 365 Business Central. The company has three sites. The company needs to track inventory separately for each site. You need to configure the system to meet this requirement. What should you configure?
Warehouse
In-Transit location
Location
Responsibility center
28. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You need to transfer opening balances data into the system. Solution: Transfer balances by using the Copy Company function. Does the solution meet the goal?
Yes
No
29. A company based in the United States uses Dynamics 365 Business Central. A customer agrees to buy raw materials in the MXN (Mexican Peso) currency. You need to set up the currency and exchange rates for this purchase. What should you do?
Do not configure the currency MXN and recalculate all entries in USD before posting
Configure the currency MXN, then set up the Currency Exchange Rate Service to upload currency rates automatically
Use the currency MXN as a local currency in the system, then set the exchange rates manually before posting
Use the currency MXN as an additional reporting currency, then set up the Currency Exchange Rate Service to upload rates automatically
30. You are configuring Dynamics 365 Business Central. You have a file containing balances for all general ledger accounts as of December 31, 2018. You import the data into a General Journal batch. You enable the Force Doc. Balance option for the template. When you attempt to post the batch, the following error message displays: Out of balance - You need to resolve the error. Which three actions should you perform? Each correct answer presents a part of the solution. NOTE: Each correct selection is worth one point.
Ensure that the set of journal entry lines balance by posting date
Ensure that the set of journal entry lines balance by gen. posting type
Ensure that the set of journal entry lines balance by amount
Ensure that the set of journal entry lines balance by document no
Ensure that the set of journal entry lines balance by dimension set ID
31. You are setting up a new company for a customer. The customer wants to sell items in boxes and pallets, but refer to the items as pieces. Each box contains 12 pieces. Each pallet contains 144 pieces. You need to assign the unit of measures to items. How should you assign the unit of measures?
Create Pieces as a base unit of measure. Add Pallet as an item unit of measure with the quantity per unit set to 144
Create Pieces as an item unit of measure with a quantity per unit of measure set to 1
Create Box as a base unit of measure. Add Pallet as an item unit of measure with the quantity per unit set to 12
Create Pallet as a base unit of measure. Add Box as an item unit of measure with the quantity per unit set to 0.08333.
32. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. A company uses Dynamics 365 Business Central. The company works with physical goods. The system must automatically populate the Type field on the document line when a user creates a purchase order. You need to configure the system. Solution: On the Purchases & Payables Setup page, set the default document line type to Item. Does the solution meet the goal?
Yes
No
33. You are setting up a new company for a customer. The customer wants to sell items in boxes and pallets, but refer to the items as pieces. Each box contains 12 pieces. Each pallet contains 144 pieces. You need to assign the unit of measures to items. How should you assign the unit of measures?
Create Box as a base unit of measure. Add Pieces as an item unit of measure with the quantity per unit set to 0.08333.
Create Pallet as a base unit of measure. Add Pieces as an item unit of measure with the quantity per unit set to 0.0069.
Create Pallet as a base unit of measure. Add Box as an item unit of measure with the quantity per unit set to 0.08333.
Create Pieces as a base unit of measure. Add Pallet as an item unit of measure with the quantity per unit set to 144
34. A company operates from India. The company procures materials from Sweden. You need to set up invoice discount terms for a vendor based in Sweden. Which three pieces of information should you enter? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
currency code
minimum amount
discount percentage
starting date
minimum quantity
35. A company plans to verify that purchase invoices use agreed-upon prices and discounts. The company is configuring settings on a vendor card. The company receives a validation error when creating a purchase order for the vendor. You need to find out which setting is causing the validation error. Which configuration option on the vendor card must you populate?
Order address
Location code
Vendor Template
Purchase Prices
Vendor Posting Group
36. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You are configuring default reports and layouts in Dynamics 365 Business Central. You must add new data items to the report and change the layout associated with the default Purchase Order report. A developer creates and deploys a new report object that includes the new data items and layout. You need to configure Business Central to use the new report object as the system default when printing purchase orders. Solution: On the Report Selection `" Purchase page, set the value of the Usage option to Order. Update the Report ID shown on the page to reflect the new report object. Does the solution meet the goal?
Yes
No
37. You need to set up payment terms for buying groups. Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
Set up payment terms with a value of CM+20D for the due date calculation
Assign the payment terms to the customer price group
Assign the payment terms to the customer
Assign the payment terms to the customer posting group
Set up payment terms with a value of D20 for the due date calculation
38. You are setting up a new company for a customer. The customer wants to sell items in boxes and pallets, but refer to the items as pieces. Each box contains 12 pieces. Each pallet contains 144 pieces. You need to assign the unit of measures to items. How should you assign the unit of measures?
Create Boxes as an item unit of measure with a quantity per unit of measure set to 1
Create Pieces as a base unit of measure. Add Box as an item unit of measure with the quantity per unit set to 12
Create Pallet as a base unit of measure. Add Pieces as an item unit of measure with the quantity per unit set to 0.0069.
Create Box as a base unit of measure. Add Pallet as an item unit of measure with the quantity per unit set to 12
39. You create a test instance of Dynamics 365 Business Central and enter transactions for testing purposes. You create a production company instance in the same Business Central environment. You need to copy the setup and master data from the test instance to the production instance without copying transaction data. What are two possible ways to achieve the goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Use the Run Migration Now function from Cloud Migration Management
Create and export a configuration package from the source company. Next, import into the destination company
Use the Copy Data from Company function from the Configuration Worksheet page
Use the Copy function from the Companies page
40. .A company is implementing Dynamics 365 Business Central. The company needs to post monthly general journal batches for purchase expenses incurred throughout the month. The posted entries must have unique, incremental document numbers. The numbers must increment by one and be sequential. You need to configure the system to meet the requirements. Which three actions should you perform in sequence? Each correct answer presents part of the solution.
Create a Template Batch with Posting No. Series
Create the No. Series
Configure a General Journal with Purchase Reason Code
Configure a General Journal Template with Purchase Type
Create a Template Batch with No. Series
Frequently Asked Questions ( FAQs ) — Microsoft Dynamics 365 Certification
1. What is Microsoft Dynamics 365 Certification?
Microsoft Dynamics 365 Certification is a professional credential offered by Microsoft that validates skills in business applications, CRM, ERP, customer engagement, finance operations, automation, and enterprise cloud solutions. These certifications are designed for administrators, developers, consultants, architects, and business professionals working with Dynamics 365 technologies.
2. Is Microsoft Dynamics 365 Certification worth it?
Yes. Microsoft Dynamics 365 certifications are widely recognized in the enterprise technology industry. They help professionals validate practical business application skills, improve career opportunities, and demonstrate expertise in cloud-based CRM and ERP solutions used by organizations worldwide.
3. Who should take Microsoft Dynamics 365 Certification exams?
Dynamics 365 certifications are suitable for:
Functional consultants
CRM professionals
ERP specialists
Developers
Cloud consultants
Business analysts
Solution architects
IT administrators
Business application professionals
Both beginners and experienced professionals can choose certifications based on their career goals and technical background.
4. Which Microsoft Dynamics 365 Certification is best for beginners?
For beginners, Microsoft typically recommends Fundamentals-level certifications such as:
MB-910: Dynamics 365 Fundamentals (CRM)
MB-920: Dynamics 365 Fundamentals (ERP)
These certifications help candidates understand core business application concepts before moving to advanced role-based certifications.
5. How difficult are Microsoft Dynamics 365 Certification exams?
The difficulty level depends on the certification path and candidate experience. Fundamentals exams are generally beginner-friendly, while Associate and Expert-level certifications require deeper practical knowledge, implementation experience, and scenario-solving skills.
6. How long does it take to prepare for Microsoft Dynamics 365 Certification?
Preparation time varies based on prior experience and certification level. Beginners may require several weeks to a few months of study, while experienced professionals may prepare faster using hands-on practice, official learning resources, and mock exams.
7. Are practice questions useful for Microsoft Dynamics 365 exam preparation?
Yes. Practice questions help candidates:
Understand exam patterns
Improve time management
Strengthen conceptual clarity
Identify weak topics
Build confidence for scenario-based questions
Consistent practice can significantly improve exam readiness.
8. What topics are covered in Microsoft Dynamics 365 Certification exams?
Topics vary by certification path but commonly include:
CRM and ERP concepts
Sales and customer service workflows
Finance and operations
Security roles and permissions
Reporting and analytics
Automation workflows
Dataverse
Microsoft Power Platform integration
Cloud services and business applications
9. Can I take Microsoft Dynamics 365 Certification exams online?
Yes. Microsoft certification exams are typically available through online proctored delivery and authorized testing centers via Pearson VUE.
10. What is the passing score for Microsoft Dynamics 365 Certification exams?
Most Microsoft certification exams use a scaled scoring model, and candidates generally need a score of 700 out of 1000 to pass. However, scoring methodologies can vary slightly depending on the certification.
11. Do Microsoft Dynamics 365 Certifications expire?
Some Microsoft role-based certifications require periodic renewal to keep skills aligned with updated technologies and product changes. Candidates should regularly check Microsoft’s official certification portal for renewal policies.
12. What jobs can I get after earning a Microsoft Dynamics 365 Certification?
Certified professionals may qualify for roles such as:
Dynamics 365 Functional Consultant
CRM Consultant
ERP Consultant
Dynamics 365 Developer
Power Platform Consultant
Business Applications Analyst
Solution Architect
Customer Engagement Specialist
Career opportunities often expand as candidates gain practical project experience.
13. Is hands-on experience necessary for Dynamics 365 Certification?
Hands-on practice is highly recommended because Microsoft exams frequently test practical business scenarios, workflows, integrations, configuration tasks, and implementation concepts. Real-world experience improves both exam performance and professional readiness.
14. What official resources should I use for Microsoft Dynamics 365 preparation?
Candidates should primarily use:
Official Microsoft Learn modules
Microsoft documentation
Official study guides
Practice environments
Role-based learning paths
Official certification pages
Using official resources helps ensure preparation aligns with current exam objectives.
15. Can Microsoft Dynamics 365 Certification help in cloud and digital transformation careers?
Yes. Dynamics 365 certifications are closely connected with cloud business applications, automation, analytics, AI-driven workflows, and enterprise digital transformation strategies. These skills are increasingly valuable in modern business and IT environments.
Comments